Shipping policy

Shipping Policy

Last Updated: 14 April 2026

Thank you for shopping with Priyamani Jewels. We are committed to delivering your order safely and efficiently. Please read this Shipping Policy before placing an order.

Shipping Locations

We currently ship only within Singapore.

At this time, we do not offer international shipping.

Order Processing

Orders are processed after successful payment confirmation.

Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak periods, promotional events, or public holidays, processing times may be longer.

If there is any significant delay, we will notify you using the contact details provided with your order.

Delivery Time

Once dispatched, delivery is generally completed within 1–3 business days, depending on your delivery location and courier availability.

Delivery times are estimates only and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Delivery Address

Please ensure that your shipping address, contact number, and email address are accurate before completing your order.

Priyamani Jewels is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

If a parcel is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing tracking information after your order has been dispatched.

Delivery Attempts

Our delivery partners may make one or more delivery attempts depending on their delivery policies.

If delivery cannot be completed, the parcel may be returned to us. Re-delivery may incur additional shipping charges.

Risk and Ownership

Ownership of the products passes to you upon full payment.

Risk of loss or damage passes to you upon successful delivery of the products to the delivery address specified in your order.

Damaged or Missing Items

Please inspect your order promptly upon delivery.

If your order arrives damaged, contains incorrect items, or if any items are missing, please contact us within 48 hours of receiving your order.

Where possible, please include:

Your order number
Photographs of the package and products
A description of the issue

We will investigate and work with you to resolve the matter as quickly as possible.

Delays Beyond Our Control

While we strive to deliver orders promptly, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to: