Privacy policy

Last Updated: 14 April 2026

Priyamani Jewels operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Priyamani Jewels is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Singapore Personal Data Protection Act (PDPA)

Priyamani Jewels is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. We collect, use, disclose and retain personal data only for purposes that are reasonable in the circumstances and in accordance with applicable Singapore laws.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card information, payment confirmations, transaction details, and payment method information.
Account information including usernames, passwords, preferences, and settings.
Transaction information including products viewed, added to cart, wishlisted, purchased, exchanged, returned, or cancelled.
Communications with us including customer service enquiries, feedback, reviews, and correspondence.
Device information including browser type, device information, IP address, and network connection information.
Usage information regarding how and when you interact with our Services.

Sources of Personal Information

We may collect personal information:

Directly from you when you create an account, place an order, subscribe to communications, contact us, or otherwise interact with our Services.
Automatically through cookies and similar technologies when you browse our website.
From service providers who support our business operations.
From business partners and other third parties where permitted by law.

How We Use Your Personal Information

Providing and Improving Our Services

We use your personal information to:

Process and fulfil orders.
Process payments.
Arrange shipping and delivery.
Facilitate returns and exchanges.
Create and manage customer accounts.
Provide customer support.
Personalise your shopping experience.
Improve our products, website, and services.

Marketing and Promotions

We may use your personal information to send promotional emails, newsletters, product announcements, special offers, and marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications.

Security and Fraud Prevention

We use personal information to:

Authenticate accounts.
Detect and prevent fraud.
Protect our customers and business.
Maintain the security of our website and systems.

Legal Compliance

We may use personal information to:

Comply with legal obligations.
Respond to lawful requests from government authorities.
Enforce our policies and agreements.
Protect our legal rights and interests.

How We Disclose Personal Information

We may disclose personal information to:

Service Providers

Including:

Shopify
Payment processors
Shipping and logistics providers
Website hosting providers
Customer support providers
Analytics providers
Technology service providers

Business and Marketing Partners

We may work with partners who assist with marketing, advertising, analytics, and business operations. Such partners will handle personal information in accordance with their own privacy policies.

Legal and Regulatory Authorities

Where required by law, regulation, court order, or governmental request.

Business Transactions

In connection with mergers, acquisitions, financing, restructuring, sale of assets, or similar corporate transactions.

We do not sell your personal information for monetary consideration.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

Information you provide through our website may be transmitted to Shopify and its service providers in order to process transactions, provide website functionality, improve services, and maintain platform security.

For more information about Shopify's privacy practices, please visit:

https://privacy.shopify.com

Cookies and Similar Technologies

We use cookies and similar technologies to:

Enable website functionality.
Remember preferences.
Improve user experience.
Analyse website performance.
Measure marketing effectiveness.

You may adjust your browser settings to refuse cookies. However, some features of our Services may not function properly if cookies are disabled.

For information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of such third-party websites.

We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we may take appropriate action.

Security and Retention of Information

We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

Provide our Services.
Fulfil legal and regulatory obligations.
Resolve disputes.
Enforce our agreements and policies.

Your Rights

Subject to applicable laws, including Singapore's Personal Data Protection Act (PDPA), you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Withdraw consent for the collection, use, or disclosure of your personal information where applicable.
Request information regarding how your personal information has been used or disclosed.

To exercise any of these rights, please contact us using the details below.